24-Hour Nurse Line

Nurse speaking on the phone

If you're a Blue Cross Blue Shield of Michigan or Blue Care Network member, and have questions about your general health or a specific condition, our 24-Hour Nurse Line can help. 

If your symptoms are mild, a registered nurse can answer your health concerns and give advice. Calls typically last an average of 12 minutes and are at no cost to you. 

Call a nurse

PPO Plans - Blue Cross Blue Shield of Michigan


HMO Plans - Blue Care Network


This 24/7 service connects you with registered nurses supported by board-certified physicians that can:

  • Share tips for healthy lifestyles
  • Discuss at-home treatments for minor illnesses and injuries
  • Answer questions about upcoming surgeries and medical tests
  • Provide health education materials about rare or chronic conditions
  • Teach you about preventive care like mammograms, immunizations and prostate screenings

Please note: Our 24-Hour Nurse Line should not be used in medical emergencies.