Blue Care Network HMO
At Blue Care Network, we provide coverage that helps you easily find health care when you’re sick or injured. You can find information about how an HMO works and the quality health care benefits we provide in the articles below. You can also find out more about Blue Care Network in the About Us section.
As a member, you can enjoy the benefits of belonging to the only HMO backed by the reputation and security of Blue Cross Blue Shield of Michigan.
If you can’t find what you’re looking for, call Customer Service and we'll help.
Find other ways to contact Blue Care Network here.
Frequently asked questions
Getting started
- How do I get started with my HMO plan?
Did you just sign up for one of our HMO plans? Just follow these few simple steps to get the most out of your coverage.
How to prepare for your first doctor visit
Are you seeing a new doctor or primary care physician for the first time? These tools can help you get ready.
Learn more
- How can I choose or change my primary care physician online?
It's easy to manage your health care information online. Find out how to make changes or choose your PCP here.
Getting started with Healthy Blue LivingSM
Find out more about the requirements for this HMO plan.
Learn more
How my plan works
What's the difference between HMOs and PPOs?
This gives an in-depth look at our plans, letting you know what to expect from each type.
Learn more
- How do deductibles, coinsurance and copays work?
This page defines the common terms deductible, coinsurance and copay, and explains how they affect your health care costs. - What kind of services qualify for a primary care office visit copay?
Learn more about what kind of services qualify for a primary care office visit copay. - What’s the difference between in network and out of network?
Learn how choosing between in-network or out-of-network doctors and facilities can affect how much you pay for your health care services. - How do referrals work in my HMO plan?
Learn how to get referrals from your primary care physician and what you need them for. - How do online doctor visits work with my Blue Cross plan?
Need info about online health care? Learn about Blue Cross Online VisitsSM.
How to use my benefits
- How to use your HMO benefits
Do you have an HMO health insurance plan? Learn about your benefits and how to get care. - How to get care while you're traveling
Find out how to take your health care benefits with you no matter where you travel.
My drug benefit
- How can I understand my Blue Care Network prescription drug benefits?
If you have prescription drug coverage through Blue Care Network, we help you to easily figure out your benefits. - Why won’t you cover the drug my doctor prescribed?
Learn more about our prescription drug policies and what steps you can take to get coverage. - How do I know if my plan covers my prescription drug?
Find out if your Blue Cross Blue Shield of Michigan or Blue Care Network plan covers your prescription drug. - Why do I need prior authorization for a prescription drug?
Learn about prior authorization, how to find out if a drug is billed as a medical or pharmacy benefit, and how to request a review for coverage of a drug that isn't included in your plan.
Managing my account
- What should I do if I need help with my claims?
Learn how to report a problem with a claim and the appeals and grievance process.
Plan documents and forms
- Blue Care Network Handbooks and Brochures
If you get your HMO coverage through Blue Care Network, you can get the information about your plan and options in one convenient place. - Healthy Blue Living℠ BCN Qualification Form
Fill out the Blue Care Network qualification form with your doctor to enroll in a Healthy Blue Living plan. - Good Health Magazine
Blue Care Network members, get access to Good Health Magazine here.
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