Care Management

When we can help people get better or feel better faster, it makes everyone around them feel better, too. We've worked hard to develop programs for our members that show how much we care about their health -- and that helps keep costs down too.

Programs for getting better

We’re there to support you when you need us. We have many programs in place to help you through your recovery.

  • Blue Cross® Coordinated Care: Through a team of health care professionals we identify, contact and help members with complex health issues. This program combines health care resources at the regional level to give personalized support and connect members with the care they need.
  • Care managers: Our nurses will assess your situation and work with you to develop a personalized care plan to meet your needs. The nurse leads a care team of professionals including behavioral health and medical social workers, pharmacists, registered dieticians and doctors to help with your health concerns. 

We'll help you:

  • Better understand your condition, medications and treatment options
  • Identify health risks and steps you can take to improve your health
  • Connect with support and services in your local community
  • Find behavioral health services and care for other special needs
  • Assist finding additional care if needed after you’re discharged from the hospital